EMBER Mug 2 Temperature Control Mug 10 Oz / 295 ML Black Uk Plug

Designed for home, office or on the go, the new Ember Mug² Family is more than simply keeps your coffee & tea hot. The smart mugs allow you to set an exact drinking temperature, so your coffee or tea is never too hot, or toocold. Ember then maintains chosen temperature up to 90 mins - so your hot beverage stays perfect. Ember Mugs are safe to hand wash and submersible up to 1 meter in water.

• TEMPERATURE CONTROLLED:  Pair your temperature control mug with the Ember app to set the temperature [120°F - 145°F / 50°C - 62.5 °C], customize presets and more. The self-heating coffee mug is also functional without the app and remembers your last-used temperature (57° C or 135° F out of box).
• INTELLIGENT MUG:  The heated coffee mug intelligently senses when to turn on and off. The mug enters sleep mode when empty or after 2 hours of inactivity and wakes up when it senses movement or liquid.
• LONG BATTERY:  Ember Mug 2 smart coffee mug has extended battery life that keeps your drink at your preferred temperature (between 49°C - 63°C) for up to 90 minutes on a full charge or all day on its redesigned charging coaster.
• SMART LED:  Equipped with LED indicator to tell when beverage has reached its perfect temperature and more.
• HAND WASH ONLY:  An updated scratch-resistant coating is safe to hand wash; Ember Mug 2 is IPX7 rated and fully submersible up to 1 meter deep.

1. Returns (7 Days)

We accept returns within 7 days of delivery. Items must be unused, in original condition, with packaging, accessories, and proof of purchase.

2. How to Return

Email 📧 orders@shift.ae for approval before sending any item. Unauthorized returns will not be accepted.

3. Return Address

Shift Electronics LLC

WH No. 32, 8B Street

Al Quoz Industrial Area 1

Dubai, UAE (282811)

4. Damaged or Wrong Items

Report issues immediately with photos/videos. We will arrange a replacement or refund where applicable.

5. Exchanges

Only available for defective or damaged items. Otherwise, return and place a new order after approval.

6. Refunds

Approved refunds are processed to the original payment method within 7–10 business days. Bank processing may take longer.

7. Open Box Products

Open Box items are sold at discounted prices and include demo, returned, or opened-packaging products.

• 
  ✔ 1-month warranty (manufacturing defects only)
  
• 
  ❌ No returns or refunds
  
• 
  ❌ No exchanges unless defective under warranty
  
• 
  ❌ Cosmetic or packaging imperfections are not defects
  

8. International Orders

No returns unless the item is defective upon arrival.

9. Non-Returnable Items

Sale items, gift cards, and Open Box products are non-returnable.

10. Contact

📧 orders@shift.ae

📞 +971 52 603 3773

11. Authorized Distributor Notice

Shift Electronics LLC is the Authorized Distributor of all brands listed on DXB.NET and the official retailer in the Middle East, responsible for warranty and after-sales support.