Insta360 X5 Thermo Grip Cover

The Thermo Grip Cover reduces X5's surface temperature during extended 8K recording, ensuring a more comfortable shooting experience. Made of graphene-based phase-change materials (PCMs) that reduce the camera's surface temperature by up to 44.6ºF (7ºC) during 8K recording. Lightweight, durable and easy to install, X5 Thermal case also provides scratch and bump protection to your camera. Note: The Thermo Grip Cover is not compatible with the following Insta360 X5 accessories: Invisible Dive Case, Utility Frame, Water Sports Rope Mount, and Mic Windshield.

• HEAT REDUCING CASE: Reduces the surface temperature of the X5, making it more comfortable to hold when you record longer in 8K.
• PREMIUM MATERIAL: Built with graphene-based phase change materials (PCMs) to effectively lower the camera's body temperature by up to 44.6ºF (7ºC).
• SLIM, LIGHTWEIGHT AND EASY TO INSTALL/REMOVE: The Thermal case is slim, lightweight, and does not add bulk to the camera, making it easy to hold and use. Easy to install or remove. Note: Be careful with the lens during installation or removal.
• FOR WINDLESS ENVIRONMENT: Recommended for recording videos in windless environments when the camera is still.
• NOTE: The Thermo Grip Cover is not compatible with the following Insta360 X5 accessories: Invisible Dive Case, Utility Frame, Water Sports Rope Mount, and Mic Windshield.

1. Returns (7 Days)

We accept returns within 7 days of delivery. Items must be unused, in original condition, with packaging, accessories, and proof of purchase.

2. How to Return

Email 📧 DXB@DXB.NET for approval before sending any item. Unauthorized returns will not be accepted.

3. Return Address

Shift Electronics LLC

WH No. 32, 8B Street

Al Quoz Industrial Area 1

Dubai, UAE (282811)

4. Damaged or Wrong Items

Report issues immediately with photos/videos. We will arrange a replacement or refund where applicable.

5. Exchanges

Only available for defective or damaged items. Otherwise, return and place a new order after approval.

6. Refunds

Approved refunds are processed to the original payment method within 7–10 business days. Bank processing may take longer.

7. Open Box Products

Open Box items are sold at discounted prices and include demo, returned, or opened-packaging products.

• 
  ✔ 1-month warranty (manufacturing defects only)
  
• 
  ❌ No returns or refunds
  
• 
  ❌ No exchanges unless defective under warranty
  
• 
  ❌ Cosmetic or packaging imperfections are not defects
  

8. International Orders

No returns unless the item is defective upon arrival.

9. Non-Returnable Items

Sale items, gift cards, and Open Box products are non-returnable.

10. Contact

📧 DXB@DXB.NET

📞 +971 52 603 3773

11. Authorized Distributor Notice

Shift Electronics LLC is the Authorized Distributor of all brands listed on DXB.NET and the official retailer in the Middle East, responsible for warranty and after-sales support.