[OPEN BOX] TWINKLY FLEX Starter Kit 2M - 192 LEDs RGB LightApp-Controlled Flexible Light Tube Gen II - White

Twinkly is the most advanced product for light decorations and a real innovation for the lighting industry which transforms a space illumination into a high-resolution gradient 3D atmosphere.

Twinkly Flex is a smart, neon-like, flexible LED tube that can be controlled via app and vocal assistants. Twinkly Flex can be shaped any way you want, bringing new levels of lighting design and creativity in your connected home.

• SHAPE IT: Flex can take any shape you want. Get inspired from the templates included in the box, or create your own.
• MAPPABLE LIGHTS: Like all Twinkly products, Flex can be mapped, and every single LED can be controlled individually to let you create and reproduce unique effects, gradients, and color animations.
• CONNECTIVITY: Flex works on Bluetooth and WiFi so you can have full control over the lights using Twinkly app over mobile devices (Needs Bluetooth connection during set-up and wifi while in use). Also supports voice control with Alexa, Google Assistant, and Apple Homekit.
• FOR THE GAMERS: Thanks to the revolutionary technology, Twinkly brings gaming to the next level via its integration wiudio.
  Get the ultimate multi-sensory gaming experience.
• INCLUDED & DOWNLOADABLE SHAPES AND DESIGN TEMPLATES: The pacakage includes 4 distinct patterns with easy to follow instruction. Plus, you can find on Twinkly website A2 paper templates with new shapes to easily replicate the designs created by collaborative artists. Feel free to download them.<

1. Returns (7 Days)

We accept returns within 7 days of delivery. Items must be unused, in original condition, with packaging, accessories, and proof of purchase.

2. How to Return

Email 📧 orders@shift.ae for approval before sending any item. Unauthorized returns will not be accepted.

3. Return Address

Shift Electronics LLC

WH No. 32, 8B Street

Al Quoz Industrial Area 1

Dubai, UAE (282811)

4. Damaged or Wrong Items

Report issues immediately with photos/videos. We will arrange a replacement or refund where applicable.

5. Exchanges

Only available for defective or damaged items. Otherwise, return and place a new order after approval.

6. Refunds

Approved refunds are processed to the original payment method within 7–10 business days. Bank processing may take longer.

7. Open Box Products

Open Box items are sold at discounted prices and include demo, returned, or opened-packaging products.

• 
  ✔ 1-month warranty (manufacturing defects only)
  
• 
  ❌ No returns or refunds
  
• 
  ❌ No exchanges unless defective under warranty
  
• 
  ❌ Cosmetic or packaging imperfections are not defects
  

8. International Orders

No returns unless the item is defective upon arrival.

9. Non-Returnable Items

Sale items, gift cards, and Open Box products are non-returnable.

10. Contact

📧 orders@shift.ae

📞 +971 52 603 3773

11. Authorized Distributor Notice

Shift Electronics LLC is the Authorized Distributor of all brands listed on DXB.NET and the official retailer in the Middle East, responsible for warranty and after-sales support.