STM Dux Rugged Case Retina Chilli for Macbook Pro 13

What is this? The STM Dux Rugged Case is a military-grade protective shell for the 13-inch MacBook Pro (2020, non-Touch Bar model), combining a clear polycarbonate outer shell with a rubberized TPU bumper.

Who it's for: MacBook Pro 13" owners who want drop protection without hiding the laptop's original finish.

Key Features: Drop-tested to U.S. Military Standard 810G; transparent polycarbonate shell shows off your MacBook's color; rubberized TPU bracket absorbs impact at the corners; precise cutouts for ports, vents, and the Apple logo.

Specifications: Fits MacBook Pro 13-inch (2020 model only — check your model before ordering); color: Chilli (red-tinted clear); material: polycarbonate + TPU.

Why choose this product: Genuine STM protection, sold by DXB.NET as an authorized retailer with local warranty support.

FAQ — Will this fit my 13" MacBook Pro from 2022? This case is designed for the 2020 13" MacBook Pro; check your model year before purchasing, as case fit is model-specific.

1. Returns (7 Days)

We accept returns within 7 days of delivery. Items must be unused, in original condition, with packaging, accessories, and proof of purchase.

2. How to Return

Email 📧 orders@shift.ae for approval before sending any item. Unauthorized returns will not be accepted.

3. Return Address

Shift Electronics LLC

WH No. 32, 8B Street

Al Quoz Industrial Area 1

Dubai, UAE (282811)

4. Damaged or Wrong Items

Report issues immediately with photos/videos. We will arrange a replacement or refund where applicable.

5. Exchanges

Only available for defective or damaged items. Otherwise, return and place a new order after approval.

6. Refunds

Approved refunds are processed to the original payment method within 7–10 business days. Bank processing may take longer.

7. Open Box Products

Open Box items are sold at discounted prices and include demo, returned, or opened-packaging products.

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  ✔ 1-month warranty (manufacturing defects only)
  
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  ❌ No returns or refunds
  
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  ❌ No exchanges unless defective under warranty
  
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  ❌ Cosmetic or packaging imperfections are not defects
  

8. International Orders

No returns unless the item is defective upon arrival.

9. Non-Returnable Items

Sale items, gift cards, and Open Box products are non-returnable.

10. Contact

📧 orders@shift.ae

📞 +971 52 603 3773

11. Authorized Distributor Notice

Shift Electronics LLC is the Authorized Distributor of all brands listed on DXB.NET and the official retailer in the Middle East, responsible for warranty and after-sales support.