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Free standard shipping in Dubai on orders over AED 100
Ships next day - Monday to Friday
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return within 7 days of delivery for a full refund. Your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Take your content creation to the next level with the Insta360 Luna Ultra Creator Bundle, a pocket-sized 8K gimbal camera for creators who want professional results without bulky equipment. Co-engineered with Leica, its dual-lens system and next-generation 1" 8K sensor deliver exceptional detail, vibrant colours and impressive low-light performance. Triple AI chips and a pro-grade telephoto lens let you zoom up to 12× while maintaining image quality.
The detachable 2-inch OLED touchscreen doubles as a wireless controller for selfies, vlogs, group shots and creative angles. Professional 3-axis stabilization keeps footage smooth, 10-bit Log with up to 14 stops of dynamic range gives you room for cinematic grading, and AI-powered DeepTrack keeps subjects framed and in focus. Up to 4 hours of battery life and 47GB of built-in storage mean more time creating.
What's in the box: The complete Standard Set (1x Insta360 Luna Ultra, 1x Protective Cover, 1x Wind Guard, 1x 1/4" Thread Handle, 1x Wrist Strap) plus 1x Battery Handle, 1x Insta360 Mic Pro, 1x Wide-Angle Lens and 1x Carry Bag.
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial Refunds (if applicable):
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at dxb@dxb.net.
Sale Items:
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at dxb@dxb.net and send your item to:
Al Quoz 1, Street 8, WH #32, opposite to Al Serkal Avenue, Dubai, AE 282811
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
Shipping:
To return your product, mail it to:
Al Quoz 1, Street 8, WH #32, opposite to Al Serkal Avenue, Dubai, AE 282811
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over AED 75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Take your content creation to the next level with the Insta360 Luna Ultra Creator Bundle, a pocket-sized 8K gimbal camera for creators who want professional results without bulky equipment. Co-engineered with Leica, its dual-lens system and next-generation 1" 8K sensor deliver exceptional detail, vibrant colours and impressive low-light performance. Triple AI chips and a pro-grade telephoto lens let you zoom up to 12× while maintaining image quality.
The detachable 2-inch OLED touchscreen doubles as a wireless controller for selfies, vlogs, group shots and creative angles. Professional 3-axis stabilization keeps footage smooth, 10-bit Log with up to 14 stops of dynamic range gives you room for cinematic grading, and AI-powered DeepTrack keeps subjects framed and in focus. Up to 4 hours of battery life and 47GB of built-in storage mean more time creating.
What's in the box: The complete Standard Set (1x Insta360 Luna Ultra, 1x Protective Cover, 1x Wind Guard, 1x 1/4" Thread Handle, 1x Wrist Strap) plus 1x Battery Handle, 1x Insta360 Mic Pro, 1x Wide-Angle Lens and 1x Carry Bag.
Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
Partial Refunds (if applicable):
Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at dxb@dxb.net.
Sale Items:
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email us at dxb@dxb.net and send your item to:
Al Quoz 1, Street 8, WH #32, opposite to Al Serkal Avenue, Dubai, AE 282811
Gifts:
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.
Shipping:
To return your product, mail it to:
Al Quoz 1, Street 8, WH #32, opposite to Al Serkal Avenue, Dubai, AE 282811
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over AED 75, consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
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